Our Authenticity Guarantee
We stand behind every pearl we sell.
If any customer believes a product purchased from Yigleam Pearls is not authentic as described, we encourage them to contact us immediately
Sending Us Message
If by any chance you found a pearl that is not real, we take full responsibility. Even though we are also victims of this process, but because you are our users, it is also our responsibility to be protecting your rights. Therefore, please contact us as fast as possible via
- TikTock
- Face book
We will reply the second we saw your message, not only that your money is refunded, but we will ensure that an appropriate compensation will be offered. We fully support consumer protection laws.
Refund
Contact our TikTok account and we will arrange an refund. Additional cost such as shipping fee are not needed from you which we will be taking care of.
Customer FeedBack and Suggestions
There will be a specific section only for customer feedback and suggestions
You are so much welcomed to post image and text about the pearls you've received!